Information we collect
We may collect information you provide when creating an account, placing an order, contacting support or saving a delivery location, including your name, phone number, email address, delivery address and order details.
Location information
If you choose location services, we may use GPS coordinates or location details to help identify delivery areas, restaurants and addresses.
How we use information
- Create and maintain your account.
- Process orders, payments and delivery requests.
- Show relevant restaurants, products and delivery options.
- Provide customer support and service notifications.
- Protect the platform against fraud, misuse and unauthorized access.
Orders & delivery
Information necessary to complete an order may be shared with the restaurant, SwaadMart operations and the delivery partner handling that order. Delivery partners receive operational information needed to pick up and deliver an order.
Sharing of information
We do not treat your account information as public content. We may disclose information to service providers, restaurants, delivery partners, payment providers or authorities where necessary to operate the service, comply with law or protect users and the platform.
Security & retention
We use reasonable technical and access controls to protect information. Information may be retained for as long as needed for orders, customer support, legal obligations, dispute resolution and legitimate operational purposes.
Your choices
You can review and update available account details and saved addresses through your SWAADGO account. You may also contact support regarding account or privacy requests.
Privacy questions
For privacy, account or data-related questions, use the SWAADGO support/contact channels available on the website.